Staff Employment Opportunities

Clerk IV - Diversity & Inclusion Coordinator

Provide administrative support for the Office of Diversity and Inclusion within the Manning College of Information and Computer Sciences (CICS). This includes supporting and attending programs and events, managing various calendars, assisting with budget management for the office and its student organizations, data entry, and other general administrative tasks.

Executive Director of Public Interest Technology

The Executive Director of Public Interest Technology (PIT) works under the direction of the PIT faculty Director. They work closely with Deans, Department Heads, and other leadership from the Amherst and Mt. Ida campuses to enable synergies between various Colleges and Schools at UMass, as well as with the broader community of public interest technology institutions, private sector partners, and local, state, and federal governments. The Executive Director provides administrative oversight for the Initiative and its funded projects, oversees and manages engagement with leadership across the UMass Amherst and Mt. Ida campuses and with external partners, manages web content related to the initiative's activities and goals, and provides logistical support for meetings, activities, and events.

Manager of User Support

The Manager of User Support within the Manning College of Information and Computer Sciences' (CICS) IT group is responsible for overseeing and leading a team of technical professionals in providing comprehensive user support services to faculty, staff, students, and researchers within the College. They will manage the day-to-day operations of user support to ensure efficient resolution of technical issues of the over 1100 supported desktops, laptops, and server systems while maintaining a high level of customer satisfaction. The Manager of User Support will also work closely with the Unix team on support and management of network and server-based systems including HPC and GPU clusters, switches, routers, and security programs ensuring optimal customer services and performance.

Research Administrator

The Research Administrator is responsible for the full life cycle of quality research administration ranging from proposal development to post award administration, award close-out, and award compliance for a group of Principal Investigators in the College of Information and Computer Sciences.

Hardware Engineer

Under the direction of the Sr. Hardware Engineer, the Hardware Engineer has responsibility for providing hardware support and creative electronics solutions for the Manning College of Information and Computer Sciences (CICS) computing and networking infrastructure. The position installs, configures, and troubleshoots servers, personal computers, data center equipment, and a variety of other electronics. Performs hardware maintenance on computing systems and network equipment and provides customer support to college faculty and staff by resolving hardware issues.

Senior Database & Web Engineer

Under the general direction of the Director of Information Technology (IT) in the Manning College of Information and Computer Sciences (CICS), the Senior Database & Web Engineer has primary responsibility for the design and operation of the College's databases and web applications. This position establishes design standards, develops backup/recovery plans and makes recommendations to College leadership for major system changes.