Academic Resources and Student Support

Academic Resources
Tutoring
Student Support 
Financial Support 
Off-Campus Opportunities
Internships & Jobs
Campus Health Services 

Academic Resources

The College of Information and Computer Sciences and UMass Amherst offer a wide variety of academic resources.

CICS Office for Student Affairs

The CICS Office for Student Affairs handles college-level processes regarding academic matters such as registration holds, add/drop procedures, repeat options, withdrawals, and academic discipline. The office is located in Room 120 of the Computer Science Building. The number is (413) 545-4822.

Departmental Advising

If you are having questions or problems regarding undergraduate classes or requirements within your major, keep in mind that you have been assigned an advisor according to your major and class year.  Your advisor is listed on your SPIRE record.

CICS Undergraduate Advising Center (ACE)

Do you need to talk with someone about courses, becoming a major, the minor, how to get an override? Check the schedule for the Undergraduate Advising Center, known as ACE, which has peer advisors who are juniors and seniors in the Computer Science majors, located in the USpace, Room 144, in the Computer Science Building.

University Registrar

The Office of the University Registrar assists with transcripts and academic records.

Student-Athlete Services

Trying to balance the demands of school with an active athletic schedule is a challenge. But if you are a student athlete looking for a little help, Student-Athlete Services can help you with advising, tutoring, and other academic boosters.

Academic Calendar

All the important dates and deadlines for each semester are listed on the Academic Calendar

SPIRE Tutorials

Getting Started on SPIRE

Finding Classes on SPIRE

Enrolling in Classes on SPIRE

Advanced Placement Credits

Incoming students may receive advanced standing and/or credit for the College Board AP exams. Credits vary depending upon scores and subject matter. For more information, contact the Admissions Office.

Commonwealth Honors College

The Commonwealth Honors College (CHS) offers a tightly knit community for students seeking more academic rigor in their field of study. All CICS students who meet the eligibility requirements can join Commonwealth Honors College, which offers a rewarding opportunity to meet students who share the same intellectual enthusiasm, work more closely with professors, and pursue independent research as part of a capstone experience. CHC students are invited to participate in small, intensive classes, interdisciplinary seminars, honors colloquia, and community service learning courses, as well as national and overseas study programs.

Learning Commons at the W.E.B. Dubois Library

The W.E.B. Dubois Library is open 24 hours a day. You'll find great resources there including the Learning Commons, with comfortable places to study, wireless internet and network ports, multiple print and computer workstations, laptop rentals, and a popular cafe. You can also access library assistance, academic advising, and technical support.

Tutoring

Learning Resource Center (LRC)

Struggling in chemistry or calculus? Located on the 10th floor of the library, the Learning Resource Center offers talented peer tutoring and advising in a comfortable environment to assist with academic challenges.

Writing Center

The Writing Center provides free, 30-minute tutoring sessions designed to help you in any step of your writing (from brainstorming to editing). It is located in the northwest corner of the W.E.B. DuBois Library's Learning Commons.

Math Tutoring

The department of Mathematics and Statistics offers math tutoring for a variety of classes.

Student Support

Dean of Students Office

The Dean of Students Office provides students with the support, resources, and referrals that will help you succeed at UMass Amherst.

Disability Services

If you are a student living with a disability, Disability Services will help you with classes, living situations, and other accommodations that you may need. Their office is located in 231 Whitmore.

English as a Second Language (ESL) Office

The English as a Second Language Office helps assure the academic success of UMass Amherst students who are not native English speakers.

International Programs Office

The International Programs Office provides important services for International Students and Scholars and Education Abroad and Exchange programs.

Center for Multicultural Affairs and Student Support (CMASS)

Center for Multicultural Affairs and Student Support (CMASS) provides academic support, cultural enrichment, student development and support for institutional diversity on the UMass Amherst campus.

The Louis Stokes Alliance for Minority Participation (LSAMP) at UMass Amherst

The Louis Stokes Alliance for Minority Participation seeks to increase enrollment, retention, graduation and participation in research of undergraduate students from underrepresented groups seeking degrees in the STEM disciplines.

The Center for Women and Community

The Center for Women and Community is a multicultural campus-based center which sponsors different campus and community programs in an effort to promote educational access and equity for women, empower women to take full control of their lives, and strengthen connections among women.

The Stonewall Center

The Stonewall Center at UMass Amherst is a lesbian, gay, bisexual, trans, queer, intersex, and asexual (LGBTQIA) educational resource center that serves the campus, the Five Colleges, and the surrounding community.  The Stonewall Center provides: cultural and educational programming; ally training sessions; a speaker's bureau; a DVD, video, and book library; information and referrals; support for individuals who experience harassment and discrimination; advocacy for LGBTQIA students at UMass Amherst; and community outreach through Queer-e, its weekly listserv of LGBTQIA and Allies Five-College and local events.

Ombuds Office

Ombuds Office is an impartial and confidential resource for all campus students and employees ensures fair and equitable treatment on campus and provides mediation and conflict resolution services.

Financial Support

Scholarships

CICS offers more than scholarships for students majoring in Computer Sciences disciplines. Please see our scholarships page for information about the individual awards and how to apply: Scholarships and Fellowships.

Financial Aid Office

In addition to helping you fund your education, the Financial Aid Office helps you understand the cost of a UMass Amherst education, eligibility requirements, how financial need is determined, your rights and responsibilities regarding your aid package, and more.

New England Regional Students Program (NERSP)

Through the New England Regional Students Program (NERSP), students from New England who enroll in a major not offered by a public institution in their home state may pay tuition of only 50 percent above the Massachusetts resident rate. If you are eligible for this program check the NERSP box on the university application. No additional application is required.

Off-Campus Opportunities

Take Advantage of the Five Colleges

The Five College Consortium enables UMass Amherst students to take classes at no extra cost at Amherst, Hampshire, Mount Holyoke, and Smith colleges--all linked by a free bus system. You can start taking classes at the other four colleges during your second semester and may take up to three classes per semester. UMass students can also participate in and have access to facilities, libraries, cultural, and social events on these campuses.

Domestic Exchange

If you want a change of pace without leaving the country, consider spending a semester or year at another U.S. college or university. Through the Domestic Exchange Office, UMass students can choose to study at over 160 participating schools at no extra cost in places such as Florida, Puerto Rico, Hawaii, California, or even as close as Connecticut. With proper planning, going on a domestic exchange should not impact on your expected graduation date.

Studying Abroad

CICS students may take advantage of a variety of international exchange programs. The International Programs Office offers a range of semesterly and yearly opportunities, and there are plenty of English-speaking options, even in non-English countries. Students who choose to study abroad typically go during their junior year. Proper planning should enable you to graduate on time.

Internships and Jobs

The Student Employment Office

A great resource for all students, the Student Employment Office posts job listings for both on- and off-campus employment including work-study opportunities.

Career Services

Tommie Joiner (tjoyner@acad.umass.edu) is the Career Services contact for CICS majors. He will help you with resumes, interviewing, internships, and your plans post-UMass. The Career Services Center is located at 512 Goodell; (413) 545-2224.

Contribute to the Community

The Office of Community Service Learning has many opportunities for all types of service projects. Being involved in a community project can help you develop as a person while making a difference!

Campus Health Services

University Health Services

University Health Services (UHS),serves UMass Amherst students, faculty and staff, along with their spouses, domestic partners, and dependents. Visitors on Campus who become ill or injured can be seen at UHS on a fee-for-service basis. UHS offers appointments and walk-in care.

Center for Counseling and Psychological Services

Center for Counseling and Psychological Services (CCPH) provides confidential services that include crisis intervention, short-term counseling for individuals, couples and families, support and therapy groups, behavioral medicine, medication management and an eating disorders clinic.

Psychological Services Center

When you need psychological support for a longer time frame, the Psychological Services Center (PSC) offers low-cost mental health services. The APA-accredited community mental health clinic is operated by the Division of Clinical Psychology, in the Department of Psychology.