Norman K. Sondheimer

headshot
Position: 
Adjunct Research Assistant Professor
Office: 
Off Campus
Phone: 
(860) 539-9335

Interests

New approaches to the interdisciplinary challenges and fundamental issues that underlie digital government, electronic commerce and the virtual enterprise. Active in areas such as Equipment Health Management, Electronic Health Records and Online Dispute Resolution.

Research

Dr. Sondheimer has championed efforts in equipment maintenance for many years. He has supervised the fielding of diagnostic tools for medical imaging, locomotive, jet engine and building systems equipment. He helped lead the effort to create remote monitoring centers. Most recently with the Auton Lab at the Carnegie Mellon University, he responded to challenges by the US Air Force and US Navy to prove data routinely collected by them can provide substantially early warning of systematic equipment failures.

Dr. Sondheimer has championed patient engagement to improve the data quality of electronic health records. Health records are known to often be incomplete and inaccurate. With electronic access, patients will have both the ability and interest to identify these issues. Dr. Sondheimer and Professor Ethan Katsh also at UMass Amherst have joined NORC at the University of Chicago to explore methods of engaging patients to improve their own data.

Biography

Ph.D. University of Wisconsin Madison (1975), M.S. University of Wisconsin Madison (1970), B.S. Carnegie Mellon University (1968). Dr. Norman K. Sondheimer is co-Director of the Electronic Enterprise Institute (EEI) at the University of Massachusetts Amherst and a Senior Research Fellow in the University's Computer Science Department. He previously served as Dean's Executive Professor at the University's Isenberg School of Management. He has held full-time positions at the United Technology Research Center, GE Global Research, the University of Southern California Information Sciences Institute, Sperry Univac and the Ohio State University. He has consulted for and served on advisory committees for such organizations as the United States Department of Commerce, the Commerce Department's National Institute of Standards, the Commonwealth of Massachusetts' Information Technology Division, DARPA and Bell Laboratories. He has served on the Information Technology Councils for GE and United Technology Corporation, as President of the Association for Computational Linguistics, and on the boards of the Digital Government Society of North America and the American Federation of Information Processing Societies.

Activities & Awards

Proudest Professional Achievements Supervising the development and transfer to the market of a dramatic set of technical innovations, including: E-commerce Marketplaces, Controls for Green Household Appliances, Remote Maintenance Systems for Electro-Mechanical Devices, and Decision Models for Scheduling Television Programs.