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Borders' founders, Tom and Louis Borders, were among the first booksellers in the nation to use computers to track inventory. With their "punch card" system, the Borders brothers could manage book inventories more efficiently than ever before and give their customers exactly what they wanted, when they wanted it.
Today, Borders has the most sophisticated computer inventory system in the book retailing business. As each store's purchases are recorded, the system uses artificial intelligence technology to constantly adjust the store's inventory. It adds more books on topics that are selling and eliminates books on topics that aren't. For example, if Sumo wrestling books are popular in a particular store, the selection of books on Sumo expands and deepens.
No other book and music store matches Borders' depth and breadth. Most Borders stores stock over 200,000 book, music, and video titles; more than 2,500 magazines and newspapers from around the world; and an extensive selection of domestic and international maps.
Borders' children's departments feature the deepest and most diverse selection of books for young people, amphitheaters for storytelling events, and kid-sized furniture.
Music
Most Borders music departments offer 50,000 CD and cassette
titles, about half in jazz and classical. So, if you're a
classical music fan or a jazz aficionado, Borders is your best
source. We also offer an unusually wide selection of music in
many other categories, including International/World Beat, Folk,
Soundtracks, Pop/Rock, and R&B. At our music department
listening stations, you can preview over 500 titles before you
make a purchase decision.
Exceptional service is a Borders tradition. From the day they opened their first store, the Borders brothers focused on hiring well-educated book lovers. Borders gives all employees a book or music quiz and makes a special effort to hire people who are passionate about books and music. Throughout their tenure at Borders, our staff is trained to use their broad knowledge as they offer personal attention to customers without intruding.
Special Orders
Our special order service is second to none. If we can't find the
book or CD you're looking for, it's probably not available. Our
sophisticated computer system checks the fastest sources first.
Here's how we search for your item:
Special orders are available at all Borders stores, in person or by phone.
Events
All of our locations offer a wide variety of events including
live music, poetry, performances, book signings, lectures,
demonstrations, and discussion groups. Most Borders stores host
over 250 special events every year. Our events are open to the
public free of charge. Call your local Borders store for information on
this month's events.
Borders Cafe Espresso (SM)
Take a refreshing break from browsing. In most Borders stores,
you can read, relax, and socialize over fine coffee, specialty
drinks, and light food. You can even take your latté with you as
you explore the store!
Cafe Espresso offers a sampling of coffees from around the world (including the distinctive Borders blend), coffee-based drinks, an extensive selection of teas, traditional soft drinks, and Italian sodas. In many of our stores, it's also a congenial location for poetry readings, story telling, string quartets, and Sunday afternoon jazz.
Gift Services
All Borders stores offer gift certificates in any dollar
amount. And, of course, our gift certificates can be redeemed at
all Borders stores, so they're the perfect choice when you want
to give a special gift to friends, relatives, or colleagues
anywhere in the U.S.
We also offer free gift wrapping for all Borders purchases.
Borders customers enjoy outstanding selection and service along with competitive prices and many special discounts every day:
Books
30% off "Original Voices" titles: new works by first-time authors, authors with a small but growing following, or similar works that may merit your special attention. New selections every month.
30% off "Staff Selections" chosen monthly by the booksellers in each store. Selected titles vary from store to store.
30% off a special selection of titles in our Reference, Mystery, Children's, and Audiobook sections. New selections each month.
30% off New York Times hardcover bestsellers. This discount also extends to all other versions of bestseller titles: audiobooks, large print, and foreign language versions, for example.
10% off most other hardcover books.
20-80% off publishers' overstocks. You can find these books in our "Bargains" section. 10% off selected computer book titles. New selections monthly.
Music
$11.99 for selected new releases, $12.99 for ten bestselling titles in each of seven categories: Pop, Jazz, Classical, Country/Folk, R&B/Blues, New Age, and World Music, and $13.99 for many other select titles throughout the store.
Video
25% off "New to View" (recently released) titles. New selection every month.
Audiobooks
30% off audiobook versions of New York Times bestsellers.
Quantity Discounts*
All customers are eligible for the following discounts on a
single purchase:
10% for 10-19 copies of a single paperback title.
15% for 10-19 copies of a single hardcover title.
15% for 20-29 copies of a single title.
20% for 30 or more copies of a single title
Non-Profit Discount*
Non-profit organizations with a federal tax exempt number receive
20% off publisher's list prices for book, music, and video
merchandise purchased with a check or purchase order from their
organization. Just take a copy of your organization's tax exempt
certificate to any of our stores to receive the discount. (Sorry.
We cannot offer the Non-Profit Discount on Internet orders at
this time.)
Classroom Discount*
To support children's reading activities and to help teachers
prepare for classroom work, we offer a 20% classroom discount
program for teachers of pre-school to high school students. Just
take proof of your current employment as a teacher to any of our
stores to receive a 20% Classroom Discount Card. (The discount
applies only to materials for classroom use or teacher
preparation. The discount is only available to teachers of
pre-school to high school students and is not extended to
teachers of college, university, and Adult Education students.
Sorry. We cannot offer the Classroom Discount on Internet orders
at this time.)
Volume Discount*
Institutions and businesses receive the following discounts on
single purchases:
15% off list price on purchases of $25.00 - $499.99.
20% off list price on purchases of $500 - $4999.99.
25% off list price on purchases of $5000 or more.
Businesses must be House Account customers to receive volume discounts. House Account applications are available at all Borders stores. (Separate House Account applications must be completed at each store where a business intends to shop. Sorry. We currently cannot offer House Accounts for Internet customers.)
*These discounts are not available on non-stock special orders, NET books, or periodicals. They may not be combined with promotional or special discounts.
Borders sponsors Sneak Peeks and Sharps & Flats, the preview sections of SALON, a Web site for people who read, featuring brilliant writing, companionship, and sparkling conversation about the arts, culture, and ideas.