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Glassmaster Controls Logo United Systems Approach  
  What is U.S.A?

Many of the principles of the Unified Systems Approach to management originated in the United States, but were then developed into a complete system by Nissan Motors in Japan. They proved the potential of the system by implementing it at the Nissan plant with the worst performance record and, in just a short while, made it the most efficient plant in the entire company.  

What we at Glassmaster Controls have done is to develop the Nissan Shop Floor Management System, as it was called, into a TOTAL management system called the Unified Systems Approach, or U.S.A. Here, briefly are the principles involved: 
 

  1. We standardize everything we do:
    • We determine exactly WHAT it is that we want done.
    • We determine exactly HOW we want it done.
    • We explain WHY we want it done that particular way.
    • We record the procedure.
  2. We then train people to these standards, and then continue the training - daily. 
  3. We focus on those factors that are important to management of our business:
      • QUALITY
      • COST
      • DELIVERY
  4. We make our progress easy to see, because we use a VISUAL management system.
 
What U.S.A Means To Our Customers: 

Daily meetings of all our workers keep any problem out on the table. The meetings also conduits for communications-both ways. For example, we keep our people informed about profit or loss. They in turn tell us what is happening right on the shop floor, what they need, and offer suggestions about how to do things better. THESE MEETINGS LEAD TO CONSTANT, DAILY IMPROVEMENTS IN OUR OPERATIONS. 

What we do is basic, to be sure, but the payoff in improvements in quality and service to you is immense. We consider our suppliers and our customers to be part of our team. We communicate with both on a continuing basis. We like our customers to report to us DAILY on any problems with our products, our service, our delivery. We do the same for our suppliers, not to blame them for anything, but to keep communications open so we all benefit from daily improvement.

U.S.A. TURNS NEGATIVES INTO POSITIVES. 
IT HELPS US TO HELP YOU.
 
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