Date: Thu, 18 Dec 1997 19:38:48 GMT Server: Apache/1.2.0 Last-Modified: Tue, 05 Aug 1997 19:44:36 GMT ETag: "24363-11e7-33e782a4" Content-Length: 4583 Accept-Ranges: bytes Connection: close Content-Type: text/html Frequently Asked Questions

Frequently Asked Questions

Q: My friend has animated images when he views certain sites, but if I view the same site, I do not see the animated images. Why don't I see them?
A: First, you need a browser that supports animated gifs, such as Netscape 2.0 or later, and Microsoft Explorer 3.0. Second, if you are using Netscape, make sure under OPTIONS | NETWORK PREFERENCES you have your memory cache set to at least 500 so that your computer has the memory designated to show animated gifs. Animated images can be found right on the home page of this site, in which the various Warner-Lambert products display in rotation.

Q: Do all browsers support Javascript?
A: Currently, only Netscape 2.0 or greater and Microsoft Explorer 3.0 or greater support the Javascript language. However, Microsoft's Explorer version of Javascript is still buggy. Also, Netscape 3.0 test versions have some Javascript bugs in them sometimes. An example of Javascript on the Warner-Lambert site would be the interactive Body Mass Index calculations.

Q: Do all browsers support Java?
A: Both Netscape 2.0 or greater and Microsoft's Explorer 3.0 provide Java support. An example of Java on the Warner-Lambert site would be the Warner-Lambert Stock Ticker.

Q: What is RealAudio? How can I get a RealAudio player?
A: RealAudio is an online audio format that compresses audio files for faster transmission. What is nice about RealAudio is that a user does not have to download the entire audio file and then play it. Instead, the audio file begins playing almost the minute the user clicks on the audio link. RealAudio players are available from Progressive Networks, along with technical support. An example of RealAudio on the Warner-Lambert site would be the President's Welcome message.

Q: What about these plug-ins I keep hearing about? What are they, and what browsers support them?
A: Both Netscape and Microsoft Explorer support plug-ins, which are various programs (usually multimedia-based) that perform right inside a web page (as opposed to loading into a completely new window). RealAudio supports a plug-in (as seen on our President's Welcome message) in which the audio console controls appear right on the web page! Other popular plug-ins include Macromedia's Shockwave, for playing multimedia presentations, and Adobe's Acrobat Reader, which allows users to view PDF documents.

Q: Where can I go to send comments and ask questions to Warner-Lambert?
A: Please visit our feedback area where we welcome your comments.

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