Server: Netscape-Enterprise/2.0c Date: Thu, 20 Nov 1997 16:35:39 GMT Accept-ranges: bytes Last-modified: Thu, 16 Oct 1997 14:01:33 GMT Content-length: 12886 Content-type: text/html Consolidated Freightways Customer Internet Use Survey
CUSTOMER SURVEY
Customer Survey

To continue providing you with the best value-added services in the transportation industry, Consolidated Freightways would like your feedback and suggestions on what applications and information you'd like on the CF website. We would also like to know what your internet capabilities are, and how you are using this this technology. Please take a few minutes to answer the following questions. Your input is valuable to us and will be used to develop our future internet strategy.

After completing the following information, please press the 'Submit Survey' button below.


1. Do you have access to the internet in the business environment?
    YES     NO
     a. If yes,
        1. is the connection through:
            a dial up environment (an internet service provider such as AOL)
            a direct connection?

        2. If through a direct connection, does your company have its own web-server?
            YES     NO

2. How often are you accessing the internet?
     multiple times per day
     daily (5 plus times per week)
     2-4 times per week
     once per week
     less than once per week

3. What are you using the internet for in the business environment? (check all that apply)
Transportation RelatedGeneral Business Transactions
trace shipments order or purchase items for business
obtain rate information email
obtain pricing information research
scheduling pick up check status of orders
create documentation access account specific information
Other (please specify) Other (please specify)
Other (please specify) Other (please specify)

4. What top three transportation websites do you visit on a regular basis?
    1.
    2.
    3.

5. What three applications would you like to see in place on the Consolidated Freightways website?
    1.
    2.
    3.

6. Does your company have an intranet? YES     NO

    a. If yes, what is its primary use for you? (explain)
        

7. Other comments:
        


INFORMATION ABOUT YOU AND YOUR COMPANY

Your Name:
Name of Your Company:
Type of business:
If other business, please specify:
Number of Employees: At this locationIn your entire company
10,000 or more 10,000 or more
5,000-9,999 5,000-9,999
1,000-4,999 1,000-4,999
500-999 500-999
100-499 100-499
50-99 50-99
fewer than 50 fewer than 50
Your Job Function:(check all that apply)
Corporate Mgmt Import/Export
Purchasing Traffic
Physical Distribution Management Logistics Mgmt
Warehouse Mgmt Engineering
Operating Mgmt Customer Service
Finance Sales/Mktg
Other (specify)
Your Transportation Responsibilities Include: (check all that apply)
LTL Air
Ocean Export
Import Package
Rail Truckload
Expedited Services
e-mail address:
Company Website URL:

Would you like to receive updates through internet email regarding Consolidated Freightways service enhancements related to your responsibilities?
    YES     NO




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e-mail us at info@cfwy.com

© 1997 Consolidated Freightways, All Rights Reserved.

Consolidated Freightways' logos, trademarks and company names
may not be used, for any purpose, without prior permission.