Server: Microsoft-IIS/3.0 Date: Thu, 18 Dec 1997 10:33:34 GMT Content-Type: text/html Accept-Ranges: bytes Last-Modified: Mon, 15 Dec 1997 15:40:44 GMT Content-Length: 5841 Crawford & Company - Our Financial Strength
 
Click on play button at left ( ) for
information about our financial strength,
or scroll down for a text version.

Click here for current financial information.

Dennis A. Smith
Chairman & CEO

On behalf of our employees in 670 cities and 51 countries worldwide, we welcome you to the capabilities of Crawford & Company, a global provider of information and claims management solutions.

Thanks to our clients, Crawford enjoyed a record performance in 1996 and is off to an even better performance in 1997. Our goals and our achievement standards are high. Our Shareholder values will be significantly improved over 1996.

Our competitive advantages are:
1. Global reach into 51 countries
2. Commitment to knowledge and our employees, and
3. Utilization of process and technology that generate improved outcomes for clients.

The strategies we create global impact by are:
1. Managing the data for our clients' commercial use
2. Delivering management decisions with uniformity not provided by our competition, and
3. Responding to the changing demands of the insurance industry.

Crawford's mission to become the first choice in the insurance industry for claims management solutions is being realized. Our growth in clients, employees, and earnings will continue in 1997. I look forward to keeping you apprised.

Crawford & Company's Quarterly Conference Call
available for replay through RealAudio.
Click on the play button to listen to the Conference Call.
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download the RealPlayer plug-in.