Date: Friday, 19-Dec-97 19:32:21 GMT Server: WebSitePro/1.1f (S/N WPO-15E9) Allow-ranges: bytes Content-type: text/html Last-modified: Wednesday, 14-May-97 13:03:21 GMT Content-length: 7457 The Bon-Ton Stores, Inc. - Customer Service


CUSTOMER SERVICE AND SATISFACTION
Dear Valued Customer:

Welcome to our customer service page. Customer satisfaction is top priority at The Bon-Ton. First, let us tell you about some of the services offered:

  1. Free Gift Wrap: For every Bon-Ton gift on your list, we have free gift wrap.
  2. Hassle-free returns: no hassles, just great, speedy service.
  3. 1-800-9BONTON: Toll free number for your shopping convenience, order your selections toll-free.

Come visit our stores for some of our in-store services:

  1. Bridal Registry: our bridal registry showers you with solutions for wonderful gifts for the bride.
  2. Gift certificates: a terrific way to please anyone on your list.
  3. Customer clubs to meet your special needs:
    Click on the Club you're interested in for details.
Most importantly, we would like you to communicate with us and let us know how we are doing, or how we may serve you better.

We appreciate your comments and will respond to any questions or inquiries promptly.

Sincerely,
Kathie Ingoglia
Director, Selling & Customer Service
customer-service@bonton.com


Type of Inquiry: Question Comment Suggestion Other

From:
Customer Name                     Email Address           Phone Number
      

Details on Clubs:

Petites' Club: Women's Club:
Alfred Dunner Club:
Hosiery Club:
Club X (Juniors):
Mom's Savings Club (Children's):
Big & Tall Club:
Bra and Panty Club:
China, Silver, Stemware Club Plan:

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